Evaluation of Emotional Intelligence and its Dimensions among Residents and Physicians Working at Emergency Ward to Reduce Human RisksAli Vafaei 1, Hojjat Derakhshanfar2, Afshin Saboorizadeh1*
1Department of Emergency medicine, Loghman Hakim Hospital, Shahid Beheshti University of Medical Science, Tehran, Iran .
2Department of Emergency Medicine, Imam Hossein Hosoital, Shahid Beheshti in Medical Sciences, Tehran, Iran.
Abstract: Emotional intelligence has effect on behavioral risks of human resource. In this research, regarding to the capability of emotional intelligence and significance of human resources risk, the relationship between emotional intelligence and human resources risk was Evaluation in emergency ward of two Loghman Hakim and Imam Hossein Hospitals. 108 personnel from two interest hospitals were selected randomly. They participated in present study and then completed the questionnaire. Its validity and reliability has been measured before. The software SPSS 22 was used in order to perform statistical tests on dada such as analysis of variance, Pearson and Spearman correlation and Kolmogorov-Smirnov tests. Equations were used to assess the conceptual model. Results indicated that there are almost all of risks in this research. Ranking of emotional intelligence dimensions represented that social skills such as sympathy, self-motivation, self-regulating, self-awareness have the highest to lowest mean among staffs, respectively. Also, there is a strongly positive correlation between all of variables of emotional intelligence and behavioral risk. Moreover, there are a significant relationship between self-awareness, self-regulating, social skills and health risk and occupational security. Furthermore, there has been a same trend between self-motivation and knowledge and skill risk, also, so is between sympathy and health risk, occupational security, knowledge risk and skill.Keywords: emotional intelligence; risk of human resource; emergency ward Back to TOC